15 Questions to Ask Before You Hire a Roofer

Is your roof showing signs of wear and tear? Are those persistent water stains on the ceiling or shingles mysteriously appearing in your yard? Perhaps you’ve noticed some unwelcome wildlife guests in your attic. Whatever the trigger may be, it’s undeniable—it’s time for a new roof.

But before you jump into hiring a roofer, it’s crucial to make an informed decision. Finding the right roofing contractor is paramount to ensuring that your roofing project goes smoothly and delivers the results you desire. The task may seem daunting, but fret not; we’ve compiled a comprehensive checklist of 15 vital questions to ask potential roofing contractors. Armed with these inquiries, you can confidently navigate the selection process and hire the right professional for your roofing project. 

3. Experience and Expertise: Can they provide a detailed overview of their experience in the roofing industry? Understanding the contractor’s background is like conducting a job interview; it’s essential to gauge their total experience.
4. Insurance Coverage: Does the contractor carry adequate insurance coverage? Your roofer should possess insurance to safeguard your home from any accidental damage. Ensuring they have at least $1 million in general liability insurance is essential.
5. Licensing and Credentials: Does the contractor hold all necessary licenses and credentials required by local authorities or the state? Request a copy of their license for verification.

4. Written Estimate: Will the contractor furnish you with a written estimate? The estimate should include a comprehensive description of the work to be done and the selected products for your project. It’s crucial to clarify whether any work will be subcontracted.

5. Thorough Roof Inspection: Does your contractor perform a meticulous inspection of your roof? Beyond checking for storm damage, a thorough examination should encompass your current roof, including the deck, attic, flashing, chimney, soil stacks, valleys, and other roof penetrations. This holistic assessment is critical for determining the scope of the roofing job.

6. Ventilation Evaluation: Does your contractor assess and explain the importance of proper attic ventilation? Proper ventilation is vital for the longevity of your roof and the prevention of mold growth. The evaluation should include an inspection of your roof’s interior to ensure the existing ventilation system functions effectively.

7. Understanding Roofing Systems: Can the contractor elucidate how a proper roofing system functions? An expert roofer should be able to explain the components of a roofing system and their interplay in achieving optimal performance.

8. Ice and Water Barrier: Does your contractor clarify the distinctions in ice and water barrier requirements for your roof deck? Depending on your location, your roof may need specific protection against ice, snow, or wind-driven rain. Your roofer should explain the product differences and recommend the best solution for your roof deck.

9. Shingle Styles and Colors: Does your contractor provide comprehensive information about shingle styles and color options? Roofing materials offer a variety of choices, and certain shingles may be more suitable for your area’s specific needs, such as solar reflectance or impact resistance.

10. Warranty Coverage: Does the contractor distinguish between their workmanship warranty and the product manufacturer’s warranty for defective products? It’s essential to understand who to contact in case of a problem and the warranty terms.

11. References: Will the contractor supply references for their previous work? Most reputable contractors are eager to share their reference list, allowing you to gain insights from their past clients.

12. Project Timeline: Is the contractor transparent about the project’s timeline? While unforeseen delays can occur, you should have a general idea of when your project can be accommodated in the contractor’s schedule.

13. Communication Style: Do you feel comfortable with the contractor’s communication style? Effective communication is vital throughout the project. Trust your instincts and choose a contractor who listens to your questions and concerns.

14. Payment Terms: Can they provide clear and written payment terms? It’s advisable never to pay for the roof upfront. Most contractors do not expect a deposit for average-sized jobs scheduled promptly. Payment upon project completion is typical, although complex projects may require different arrangements.

15. Financing Options: Does the contractor offer financing? Exploring financing options can indicate financial stability and professionalism. Lending institutions usually vet contractors before offering financing, which adds an extra layer of assurance.

Navigating the process of hiring a roofing contractor may seem complex, but armed with these 15 essential questions, you can confidently embark on your roofing project journey. Remember, your choice of a professional roofer will significantly impact the outcome of your project, so make sure to choose wisely. For more information and a network of certified roofers, consider exploring the Owens Corning Roofing Contractor Network, where reliability, craftsmanship, and customer service are paramount.